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Therapik®
Home>>Therapik®
Customer Service
Customer service is very important to us here at Therapik.com,
so please let us know how we can assist you, if we have
not addressed your specific problem.
Shipping
Policy...
Therapik.com delivers orders to the United States and
Canada. Therapik.com ships most orders within 2-3 business
days from the date Therapik.com receives them, the exception
being, orders received after 3pm EST Friday, Saturday,
or Sunday will begin processing first thing Monday morning.
In the event your order cannot be shipped you will be
contacted immediately by e-mail and informed of the reason
for the delay. You will receive an e-mail notification
the day your order has been shipped as a confirmation
of shipment.
Return
Policy...
Therapik.com return policy is simple. If for any reason
you are not satisfied with your purchase, you may return
it within 30 days, from date of purchase, for a full refund,
credit or replacement excluding handling fees and any
shipping fee if charged for International orders. To return
a product simply call our customer service department
at (954) 578-6909 to obtain a Return Merchandise Autorization
(RMA) number at any time between 8:30am to 5:00pm Eastern
time. When you call for the RMA, we will generate a return
label and send it to your e-mail address. Once you've
received the e-mail, simply print out the return label,
affix it to your package and send it to us using a traceable
shipper. As the shipper, you are responsible for making
sure that the package arrives to us. We recommend that
you use a reliable source such as the United Postal Service
using delivery confirmation. Once your package arrives
to us, we will follow up with the appropriate action requested
at the time the RMA was issued. If a credit is to be issued,
please allow 2-3 days after arrival to process the credit.
Ship all packages to:
theWeb2U.com, LLC
4638 N. Hiatus Rd.,
Sunrise, Florida 33351
(954) 578-6909 |
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